Our Employee Assistance Programme (EAP) provides timely, confidential support to to help staff maintain resilience, confidence and professional effectiveness.
Appointments are typically available within one business day, with sessions delivered via secure telehealth.
Who is our EAP for?
Employment Service professionals
Our EAP is designed for staff working within employment services environments, including employment consultants, case managers, facilitators and operational staff supporting job seekers with complex barriers to employment.
Managers and
Team Leaders
Senior staff, supervisors and team leaders managing demanding workloads and complex client environments can also access confidential practitioner support.
Human Services Organisations
The Populi EAP is well suited to organisations operating within employment services and community services sectors where staff regularly support vulnerable individuals.
What to expect
Fast access to our service
Clients can usually access an appointment within one business day, ensuring timely support following difficult workplace situations or periods of heightened stress.
Confidential sessions
All sessions are completely confidential and delivered by qualified practitioners. No identifying information is shared with employers.
Evidence-based solutions
Our practitioners focus on helping participants understand challenges, regain perspective and develop practical strategies to support wellbeing and professional effectiveness.
Flexible support
We offer different supports for different circumstances.
30-Minute
'1 problem'
sessions
Brief solution-focused conversations designed to help clients debrief around a specific issue.
60-Minute
counselling
sessions
Users may access up to three counselling sessions where deeper support is needed.
How the service works
Referral
Clients access the service through a simple online referral form.
Appointment
Populi matches the client with a practitioner and schedules an appointment, typically within one business day.
Session
Sessions are delivered via secure telehealth, allowing clients to access support privately and conveniently.
Additional Resources
